"The focus of NorthgateArinso's consultants is very much on delivering a quality solution and they have proved themselves to be extremely flexible in meeting challenging customer requirements."
Head of Staff Pensions, Aviva
Choosing NorthgateArinso's pensions administration software opens up a partnership in which we provide expertise and practical help throughout implementation.
From the outset, you'll be able to take advantage of our proven project management process and over 30 years' pensions experience.
We'll help you set up an implementation team with the right people and the right resources for the project. Often, a process review and improvement project goes hand in hand with the development and delivery of the pensions system itself.
"Although the implementation was very hard work the easy to use software tools that are provided within NorthgateArinso's pension software meant that we could undertake the majority of tasks ourselves rather than keep referring back to NorthgateArinso, which meant that we were always in control of our own destiny."
Pensions Development Manager, Bhs
Our support extends beyond implementation into the running of the pension scheme itself. Extra support will always be available by phone from our help desk but is rarely needed. System updates are provided annually to take account of legislation changes and the addition of extra functionality as it's developed.
"We visited NorthgateArinso's support desk during the evaluation process and their phones hardly seemed to be ringing at all. Now we know why, the pensions administration software is incredibly easy to use and maintain. We can now resolve 90% of member queries in less than 20 minutes. In six months use, we are yet to find a single error."
Pensions Administration Manager, Daily Mail
To hear more from NorthgateArinso pensions clients visit our Resource Center for customer case studies and testimonials, please click here. For specific information regarding our Pensions Software please click here.