Benefits

NorthgateArinso pension administration solutions provide improved management, enhanced service and better cost efficiency.

Organisations who have adopted the latest pensions administration software have reported success in achieving these objectives:

• Minimising pension scheme running costs
  Time is saved through accurate benefit calculations, the ability to move information around automatically without manual intervention or re-keying, and by enabling you to provide a proactive service that reduces member queries.

• Improving the service to members
  With growing public awareness about the importance of pension arrangements, scheme members' expectations continue to increase. The technology of our pensions software enables these expectations to be met through the quick and convenient provision of accurate information.

• Adapting to change more easily
  Mergers and acquisitions will often create the need to merge pension schemes, the openness of our pensions software means that it can talk to any other system and make this possible.

  “Like most pension schemes across the country we have recently undergone widespread changes to benefit structure and calculations. NorthgateArinso provided, as always, a first class range of support services throughout this difficult transitional period for the Bhs Pensions Office.” Pensions Administration Manager, Bhs

• Managing the pension scheme more effectively
  Our pensions software provides comprehensive statistical information which enables pension administrators and trustees to always know exactly what is happening within the scheme.

• Self Service for members
  Members have real-time access to their benefits within the pensions administration software and the opportunity to undertake their own ‘what if’ calculations. This increases efficiency and service levels for pensions scheme administrators

The benefits of Self Service recognised by NorthgateArinso pensions client TRW:

• Improved efficiency by reducing routine enquiries and tasks for the pensions department

• New services levels as staff and pensioners can access real-time information whenever they choose

• Created an excellent basis on which to roll-out more self service options

NorthgateArinso Pensions software delivers new levels of automation to scheme administration
It's a flexible pensions system that works off-the-shelf for smaller pension schemes yet can be customised for even the largest schemes. It handles all types of benefit basis including defined contribution, defined salary, career average and hybrid schemes. Scheme data is stored within it but integrates with other systems, such as payroll, HR and word processing.