Overview

Our pensions administration services and software offer a wide range of features specifically designed to put you in control

Devolve more responsibility and power to pension scheme members
Web-enabling gives members online access to benefit statements, the opportunity to update routine personal records as well as the chance to make contribution change requests and 'what if' calculations, within the pensions administration software.

Keep member records up to date
It is easy to import a wide range of pay and HR data into our pension software - within an unlimited number of schemes and benefit groups. Users find it simple to update records such as personal details, earnings, contributions and AVCs.

Storing all member details accurately, within a single location
The standard document imaging facility enables all correspondence and related documentation for the member to be stored and viewed within the pensions administration system.

Produce AVC projections within seconds
When members want projections for the effects of various AVC options, you'll be able to supply them on demand from the pensions software.

Tailor-made calculations, plus the ability to build new ones whenever they are needed
The standard set of calculations can be configured within the pensions software to meet your specific scheme requirements no matter how complex. This means that you'll be ready to provide answers to your scheme members' questions, with figures that are correct every time.

Automatically integrated with Microsoft Office
It is easy to generate letters, graphs and spreadsheets because our pensions software automatically brings in other packages like MS Office at the appropriate point in each process.

Efficient processes where nothing is missed or forgotten, and where everything is measured against SLAs
Scheme administrators don't have to remember what to do next; the pensions administration system guides them through the process. The pensions software also measures, monitors and reports results against service level agreements.

Quick production of reports
The pensions software includes standard reports such as DSS notices, a membership movement report and a forthcoming retirements listing. A wide range of additional reports are easily produced.

Complete outsourced Pensions Administration
NorthgateArinso's flexible approach allows us to deliver fully tailored solutions ranging from an individual service through to total outsourced administration.

Total Accountability
NorthgateArinso provide clients with the assurance that we will take complete responsibility of all aspects of the administration service

Transparency
Through comprehensive reporting and remote systems access clients can monitor all work undertaken, individual records and run reports themselves.

Performance and Accuracy
NorthgateArinso delivers industry leading performance. In 2005, 99.83% of tasks were completed within the agreed service levels, taking on average 1.5 days to complete.

To find out more about the benefits of using NorthgateArinso's Pensions Administration Software and Services please click here.